People Principles

We will hire and develop our people to relentlessly focus on driving the vision for Lifestyle Design. Customer Centric Products and Services will emerge from those who, with integrity, take appropriate risk and innovate in ways that create greater value. We will courageously influence each other by using respectful candour.

Being engaged and agile, we will drive for results while focusing on continuous improvement. To encourage the value our members create for our customers, we will provide a competitive package of total rewards. We will respect our world, the various geographic regions in which we operate and reflect the many cultures and generations of our customers and communities.

People Strategy

ATTRACT

We will have optimal talent at all levels of Lifestyle Design globally by ensuring our practices and resulting employment brand enhance our recruiting efforts and our ability to retain members. We will ensure a diverse and inclusive, multi-generational representation across the organization to reflect the make-up of our customers and communities and to bring new layers of thinking to the organization.

DEVELOP

We will engage and retain members by leveraging development programs, total rewards and effective member communication. We will have a strong bench of capable members fulfilling succession plans.

OPTIMIZE

Human Resources processes will be optimized to member and retiree satisfaction balanced with acceptable risk mitigation to ensure legal and regulatory compliance. Human Resources will be flexible and agile to support the corporation’s needs.

HR STRATEGY

People Principles

People Strategy

ATTRACT

DEVELOP

OPTIMIZE